Shipping Policy

Order Processing

Orders placed before 10:00 a.m. Central Time are usually shipped the same day or by the next business day. Orders placed after this cutoff may begin processing on the following business day.

Business days do not include weekends or holidays. Processing may take longer during sales, product launches, holidays, severe weather, or periods of unusually high order volume.

Estimated Delivery Times

Most domestic orders are delivered within 2–5 business days after shipment. Delivery times are estimates and are not guaranteed. Certain destinations, including Alaska, Hawaii, Puerto Rico, other U.S. territories, and international locations, may require additional transit time.

Once your order ships, you will receive tracking information using the email address or phone number provided at checkout. Tracking information may take up to 48 hours to update after the carrier receives the package.

Free Shipping

Orders with a subtotal of $100 or more qualify for free standard shipping when delivered within the contiguous United States.

Free shipping does not apply to:

• Alaska or Hawaii

• Puerto Rico or other U.S. territories

• International destinations

Applicable shipping charges for these destinations will be displayed at checkout.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order. Please review your apartment or unit number, street address, city, state, ZIP code, and contact information before submitting your order.

If you notice an address error, contact us as soon as possible at contact@mnbeauty.us. We will try to update the address before shipment, but changes cannot be guaranteed once an order has entered processing or has been transferred to the carrier.

MN BEAUTY cannot guarantee delivery when an incomplete or incorrect address is provided. If a package is returned to us because of an address error, additional shipping charges may apply before the order can be shipped again.

Carrier Delays and Tracking Issues

Delivery delays caused by the shipping carrier, severe weather, service interruptions, customs processing, or other circumstances outside our direct control may occur after an order has been shipped.

If your tracking has not updated for an extended period, please contact us. We will review the shipment and, when appropriate, contact the carrier or help initiate an investigation. A temporary tracking delay does not necessarily mean that the package has been lost.

Packages Marked as Delivered

If tracking shows that your package was delivered but you cannot locate it, please:

• Check your mailbox and the area surrounding the delivery location.

• Ask household members, neighbors, building staff, or management whether they accepted the package.

• Contact the shipping carrier or local post office for additional delivery information.

If the package still cannot be located, contact us at contact@mnbeauty.us so we can review the available tracking information and help determine the appropriate next steps.

Lost or Damaged Packages

Please contact us promptly if your package arrives damaged or is confirmed lost by the carrier. Include your order number and, for damaged shipments, photographs of the package, shipping label, and affected products.

We will review the circumstances and assist with any applicable carrier claim. Refunds, replacements, or other resolutions will be determined after reviewing the tracking information, available evidence, and carrier investigation.

Alaska, Hawaii, Puerto Rico, and Other U.S. Territories

Orders shipped to Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, and other U.S. territories do not qualify for the contiguous-U.S. free-shipping offer.

Available shipping methods, charges, delivery estimates, and product restrictions will be shown or communicated during order processing. Some products may not be eligible for shipment to these destinations because of carrier or hazardous-material restrictions.

International Orders

International customers are responsible for complying with their country’s import requirements and for paying any customs duties, import taxes, brokerage charges, or other fees assessed by local authorities or the shipping carrier. These charges are not included in the product price or shipping amount paid to MN BEAUTY unless expressly stated at checkout.

Customs processing may delay delivery. MN BEAUTY does not control customs inspections, fees, or release times.

If a customer refuses to pay the required duties or taxes and the package is returned to MN BEAUTY, any eligible refund will be considered after the package is received and inspected. Original shipping charges, return shipping costs, customs charges, carrier fees, and other nonrecoverable expenses may be deducted from the refund to the extent permitted by law.

If the package is abandoned, destroyed, or otherwise not returned to MN BEAUTY because the required charges were not paid, we may be unable to issue a refund.

International Product Restrictions

Certain nail products are classified as hazardous materials and may be restricted from air transportation. These products may include monomer, dehydrator, nail primer, and other regulated liquids.

Because most international shipments travel by air, some products may be unavailable for certain destinations. If an item in your order cannot be shipped because of carrier, destination, or hazardous-material restrictions, we will contact you and refund the affected item.

Contact Us

If you have questions about your order or this Shipping Policy, contact us at contact@mnbeauty.us. Please include your order number whenever possible so we can assist you more efficiently.