Refund and Return Policy

30-day return window

You have 30 days after receiving your order to request a return.

Return eligibility

To be eligible for a return, the item must be in the same condition in which you received it, unused, and in its original packaging. You must also provide the receipt or proof of purchase.

To request a return, contact us at returns@mnbeauty.us. If your return is accepted, we will send you return instructions. Items sent back without first requesting and receiving return approval will not be accepted.

Non-returnable cosmetic products

We cannot accept returns on cosmetic products, including gel polish, cat-eye gels, builder gels, acrylic powders, monomer, and similar items. This restriction does not apply when the product is defective or when you received an incorrect item.

Damaged, defective, or incorrect items

Please inspect your order when it arrives and contact us immediately if an item is damaged or defective, or if you received the wrong item. We will review the issue and make it right.

Return shipping

The customer is responsible for return shipping costs. MN BEAUTY will cover return shipping when an item arrives damaged or defective, or when an incorrect item was sent.

Exchanges

The fastest way to receive a different item is to return the original item, if it is eligible, and place a separate order for the new item after the return is accepted.

Refunds

We will notify you after we receive and inspect your return. If the refund is approved, it will be issued automatically to your original payment method within 10 business days. Your bank or card issuer may need additional time to post the refund.

Questions

For questions about returns or refunds, contact us at returns@mnbeauty.us.